About this role
Details
per annum, pro rata
A Civil Service Pension with an employer contribution of 28.97%
GBP
Job grade
Administrative Officer
Length of employment
23 months from start date
Type of role
Administration / Corporate Support
Science
Working pattern
Flexible working, Full-time, Job share, Part-time
Number of jobs available
1
Contents
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About the job
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Benefits
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Things you need to know
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Apply and further information
About the job
Job summary
The Apprentice Emergency Preparedness Administrator will work within the National Response Centre (NRC) to provide administrative support towards the management and co-ordination of the UKHSA national response to public health incidents.
The postholder will work in a collaborative and flexible manner with all members of the National Response Centre team and the wider EPRR Division to provide effective administrative support. The post holder may work with colleagues who are based across the country at different sites and/or who work remotely.
The UKHSA National Response Centre is responsible for coherence and coordination of:
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situational awareness and preparedness to effectively respond to incidents.
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response to incidents; and
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recovery from incidents.
The National Response Centre works closely with the network of Regional Response Centres and aligns with the WHO Framework for Public Health Emergency Operations Centres.
The successful candidate will have the opportunity to complete a Level 3 Business Administrator Apprenticeship. To qualify for a government-funded apprenticeship, you must be legally permitted to work in the UK and have been ordinarily resident in the UK or EEA for at least the three previous years prior to starting.
Working for your organisation
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.
UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.
Please visit our careers site for more information https://gov.uk/ukhsa/careers
Job description
Your main responsibilities will include
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Provide administrative support to the National Response Centre Team and other emergency response functions/staff as required, including arranging and taking minutes of meetings, diary management and support to Heads of NRC
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Be responsible for the development and maintenance of various information databases of emergency plans, contacts, distribution lists and other relevant information
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Handle information effectively and in line with Caldicott and Information Governance Guidelines
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Be a point of contact for the Money and People Services (MaPS) system, including sourcing, ordering and receipting of goods, as well as the prompt raising, payment and recording of invoices
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Manage and respond to enquiries, escalating complex issues or matters requiring input from other colleagues where appropriate.
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Support the set-up of new incidents
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Undertake an appropriate operational role in support of ongoing incidents following completion of the required training. This may occasionally involve working outside of normal working hours and over a seven-day period at times
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Support the closure of incidents and the debriefing process.
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Provide cross cover to other parts of UKHSA, as and when required
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Support Portfolio work and undertake project work as required
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To ensure 24/7 responsiveness, doing the work necessary to protect public health in the UK, you may be required to work over a seven-day period at times.
Professional Development
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Identify, discuss and action own professional performance and training / development needs with your line manager through appraisal / individual development plan. Attending internal / external training events.
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To participate in all mandatory training as required, i.e. health and safety information governance and all other mandatory training.
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Undergo a programme of on-going development and education, to build on existing knowledge and develop skills, which could include a range of professional or management pathways.
This is not an exhaustive list.
Person specification
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Educated to GCSE level in English and Maths at grade C (4) or above or other equivalent qualification.
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IT skills and effective in the use of Microsoft Office , including Word, Outlook, Excel and PowerPoint
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Ability to communicate clearly and concisely both orally and in writing.
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Ability to follow guidance, policies and processes, including handling sensitive and confidential data.
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Understanding of and commitment to equality of opportunity and good working relationships.
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Ability to use guidance, analyse relevant information and ask colleagues for input to support decision making.
To qualify for a government-funded apprenticeship, you must be legally permitted to work in the UK and have been ordinarily resident in the UK or EEA for at least the three previous years prior to starting.
You must also not currently hold an A-Level (or equivalent level 3; or higher qualification) in Business Administration.
Please note that for roles where specific qualifications or registrations are required, successful applicants will be asked to provide appropriate evidence. Employment cannot commence until satisfactory documentation has been received and verified.
Benefits
Alongside your salary of £25,651, UK Health Security Agency contributes £7,431 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .
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Learning and development tailored to your role
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An environment with flexible working options
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A culture encouraging inclusion and diversity
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A Civil Service pension with an employer contribution of 28.97%
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles and will assess your behaviours and strengths.
Stage 1: Application & Sift
You will be required to complete an application form. You will be assessed on the listed 8 essential criteria, and this will be in the form of:
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an application form (Employer/ Activity history section on the application)
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a 750 word supporting statement.
This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.
You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV.
Healthjobs UK has a word limit of 1500, but your supporting statement must be no more than 750 words. We will not consider any words over 750 words.
About risk & resilience roles for ex-police
Risk management, business continuity and emergency-planning roles. Contingency planning, threat assessment and multi-agency coordination experience from policing is directly transferable.
See all risk & resilience jobs in London →Why this fits a police background — match score 74/100
- Incident command & response
- Training & coaching delivery
What risk & resilience roles pay ex-police
Advertised UK ranges, editorial estimates reviewed July 2026
| Resilience / BC analyst | £35,000–£48,000 |
| Business continuity / resilience manager | £50,000–£70,000 |
| Crisis management lead | £65,000–£85,000 |
| Head of resilience | £80,000–£110,000+ |