Compliance Officer

About this role

As Compliance Officer, your primary responsibility will be proactive driver and vehicle compliance at Lye, including monitoring tachograph data, drivers’ hours, working time requirements, driver licensing and maintenance compliance. You will identify emerging risks, ensure compliance actions are followed through and report significant concerns to the Transport Manager.

Alongside this primary responsibility, you will coordinate workshop maintenance scheduling and vehicle compliance at Lye, work closely with the Birmingham Compliance Manager to maintain consistent standards across both depots, provide holiday and operational cover at Birmingham when required, and participate in the company’s on-call rota. You may also support daily coach operations, including short-notice driver or vehicle changes and school or college route cover when required.

This is a hands-on role requiring sound judgement, attention to detail and operational flexibility. Compliance remains the primary responsibility, and operational cover will be provided as required without compromising essential compliance duties. Although core hours are Monday to Friday, the successful candidate must be prepared to adjust working hours or days to meet business needs, particularly during peak periods or emergencies.

Key ResponsibilitiesDriver Compliance and Tachographs

· Monitor and analyse tachograph data, drivers’ hours and working time compliance.

· Identify and address infringements, ensuring drivers are debriefed promptly and accurate records are maintained in line with DVSA requirements.

· Oversee driver licence checks, Driver CPC tracking and driver compliance files.

· Communicate compliance concerns clearly and escalate significant or repeated issues to the Transport Manager.

· Proactively identify trends, recurring infringements and potential non-compliance, supporting timely corrective and preventative action.

· Undertake routine internal checks of driver compliance files and records, track outstanding actions and follow up to completion.

· Provide regular compliance reports and updates to the Transport Manager, highlighting risks, trends, overdue actions and progress.

Workshop Maintenance and Vehicle Compliance

· Coordinate routine servicing, MOTs, defect rectification and periodic safety inspections with the workshop team.

· Maintain accurate maintenance schedules and ensure planned work is completed within required timescales.

· Monitor fleet status and work with Operations and the workshop to minimise vehicle downtime while maintaining regulatory compliance.

· Review vehicle readiness and report defects, presentation issues or other significant concerns to the Transport Manager.

· Monitor safety inspection intervals, maintenance records, outstanding defects and evidence of rectification, identifying discrepancies or overdue work for prompt escalation.

Multi-Site and Operational Support

· Provide holiday and operational cover at the Birmingham site as required.

· Participate in the company’s on-call rota and respond to out-of-hours operational or compliance queries.

· Adjust working hours or days when necessary to support peak periods, emergencies and changing operational priorities.

· Support the Operations Team with driver and vehicle changes at short notice, accurate movement records, gate checks and route cover where required.

General Duties

· Communicate effectively with drivers, workshop staff, suppliers, contractors and colleagues.

· Work collaboratively with the Birmingham Compliance Manager to apply consistent compliance procedures, audit standards and reporting across both depots.

· Deal with operational and compliance issues calmly and professionally, escalating where necessary.

· Maintain confidentiality and comply with company policies and procedures.

· Always promote a professional image of Prospect Coaches.

· Carry out any other reasonable duties required by the Senior Management Team, in consultation with the Transport Manager as appropriate.

Requirements and QualificationsEssential

· Valid PCV licence (Category D).

· Previous experience in a transport office, fleet administration or compliance role.

· Strong working knowledge of drivers’ hours rules, tachograph legislation, working time requirements and DVSA compliance standards.

· Proficiency in tachograph analysis software, fleet management systems and general IT applications, including Excel and Word.

· High attention to detail with strong organisational and time-management skills.

· Ability to prioritise multiple tasks, work independently and use initiative.

· Confident communication skills when liaising with drivers, workshop staff, customers and colleagues.

· Ability to remain calm and professional under pressure.

· Flexible, reliable and willing to participate in an out-of-hours on-call rota.

Desirable

· Transport Manager CPC qualification, or a willingness to work towards it.

· Experience of maintenance planning, vehicle scheduling or coach operations.

What We Offer

· Salary of £30,000–£35,000 per annum, depending on experience.

· Career development and support towards further professional qualifications, including Transport Manager CPC.

· A stable role with an established and respected local operator.

· Free on-site parking at both Lye and Birmingham depots.

· Company pension scheme.

How to Apply

Please submit your CV and a cover letter outlining your compliance experience and confirming your PCV licence details to [email protected].

Pay: £30,000.00-£35,000.00 per year

Benefits

• Company pension
• Free parking
• On-site parking

Work Location: In person