Health, Safety, Facilities and Compliance Manager

About this role

Job Title: Health, Safety, Facilities and Compliance Manager

About FRC Group

FRC Group is a social enterprise with a mission to End Furniture Poverty. We are committed to making a tangible difference in our communities by providing quality, affordable furniture to those in need. Our values of Bravery, Creativity, Passion and Professionalism drive us to tackle social issues head-on, innovate to create sustainable solutions and inspire positive change.

Operating for over 35 years, FRC Group includes a number of social businesses such as FRC Living, Furniture Flex and Buckingham Interiors. Our operations are about far more than providing furniture. They're about empowering lives, supporting communities and ensuring everyone has access to the essential items that make a house a home.

Our people are at the heart of everything we do. We are committed to creating a supportive and inclusive workplace where colleagues can develop, thrive and make a real difference every day.

The Role

We're looking for an experienced and proactive Health, Safety, Facilities and Compliance Manager to lead health and safety, facilities management, compliance and business support services across FRC Group.

Reporting to the People and Culture Director, you'll play a key role in protecting our colleagues, visitors, customers and organisation by ensuring safe workplaces, compliant facilities and effective management systems. You'll lead and develop our Health and Safety team while working closely with managers, suppliers and external partners to maintain high standards across all FRC Group locations.

Key Responsibilities

Health, Safety and Compliance

• Lead FRC Group's Health and Safety arrangements and management systems
• Ensure compliance with health and safety legislation and regulatory requirements
• Maintain risk assessments, accident reporting and investigation processes
• Lead high-risk investigations and ensure corrective actions are implemented
• Ensure RIDDOR reporting requirements are met
• Lead the Health and Safety Committee and monitor organisational performance
• Ensure statutory inspections, compliance activities and training requirements are completed
• Maintain ISO9001 and ISO14001 management systems and coordinate audits
• Drive continuous improvement through the identification of risks and improvement opportunities

Facilities Management

• Manage facilities across all FRC Group locations
• Oversee maintenance, cleaning, workplace standards and site security
• Manage facilities-related projects and statutory compliance requirements
• Support DSE assessments and workplace adjustments
• Ensure safe, compliant and fit-for-purpose working environments

Supplier and Business Support Services

• Manage relationships with facilities providers, telephony suppliers, outsourced IT partners and other business support suppliers
• Monitor supplier performance, service levels, contracts and associated budgets
• Coordinate contract renewals, service reviews and issue resolution
• Maintain accurate records relating to suppliers, contracts and support services
• Act as the day-to-day operational contact for key service providers

Technology and Asset Management

• Manage the allocation, replacement, return and control of company mobile phones and SIMs
• Maintain accurate asset registers for technology equipment
• Coordinate starter, mover and leaver processes relating to technology and system access
• Support device procurement and lifecycle management
• Work with outsourced IT providers to coordinate operational technology requirements
• Ensure technology assets are appropriately controlled and maintained

Leadership

• Lead and develop direct reports in line with The FRC Way
• Build strong relationships with managers, colleagues and external stakeholders
• Support managers in fulfilling their health and safety responsibilities
• Promote accountability, continuous improvement and operational excellence
• Manage budgets and resources effectively

Skills and Experience

Essential

• Experience leading Health and Safety within a multi-site operational environment
• Experience maintaining Health and Safety management systems
• Experience conducting accident investigations, managing corrective actions and maintaining risk assessments
• Strong understanding of Health and Safety legislation and compliance requirements
• Experience managing contractors, suppliers and stakeholders
• Experience influencing others and driving positive behavioural change
• Experience producing reports and recommendations for senior leaders
• NEBOSH General Certificate (or equivalent Health and Safety qualification)
• Educated to A-Level standard or equivalent professional experience

Desirable

• Facilities management experience
• Experience working with ISO9001 and ISO14001 management systems
• Experience coordinating audits and compliance reviews
• Experience managing mobile phone fleets, SIM contracts or telephony services
• Experience working with outsourced IT providers and technology support services
• IOSH Membership
• Internal or ISO Auditor qualification
• Facilities Management qualification
• Project Management qualification
• Full UK Driving Licence or ability to travel between FRC Group locations

What We're Looking For

We're looking for someone who is

• Passionate about creating safe and compliant workplaces
• A confident leader who can influence and build strong stakeholder relationships
• Organised, methodical and detail-focused
• Able to balance operational priorities with compliance requirements
• Skilled at identifying root causes and implementing long-term solutions
• Comfortable challenging others constructively and holding people accountable
• Commercially aware and focused on achieving value for money
• Committed to continuous improvement and operational excellence
• A strong communicator who can engage effectively at all levels of the organisation

Benefits

• 28 days holiday per year plus bank holidays
• Christmas shutdown
• Up to 10% pension match
• Staff purchase schemes
• Medicash health insurance
• Employee assistance programme
• Travel passes
• Cycle to work scheme
• Birthday celebrations and meals
• Values awards & vouchers
• 3 paid volunteering days per year
• Free parking
• Death in service
• Enhanced maternity and paternity pay
• Free tea, coffee and fruit
• Wonderful Wednesdays – Free toast and team gatherings
• Training and development opportunities
• A great place to work with positive social impact

Interested?

Join FRC Group and help create safe, compliant and efficient workplaces that support our mission to End Furniture Poverty.

If you're an experienced Health and Safety professional who enjoys building strong relationships, driving continuous improvement and ensuring high standards across a diverse organisation, we'd love to hear from you.

Apply now and become part of a team dedicated to ending furniture poverty while living our values of bravery, creativity, passion and professionalism.

Pay: £42,000.00 per year

Benefits

• Free parking
• On-site parking

Work Location: In person

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