About this role
We are a family‑run transport and logistics company experiencing significant expansion, with a major new contract now live and another add‑on launching next month. After months of preparation, everything has accelerated quickly new vehicles, new drivers, and new responsibilities. We are incredibly busy, growing fast, and now require a meticulous, highly organised individual who wants to step into a role with real responsibility.
Although we are expanding, we remain small enough to care deeply about our people, our standards, and the development of those who join us. This role is ideal for someone who thrives in a fast‑moving environment, naturally spots errors, anticipates issues before they arise, and takes pride in getting things right every single time.
We are seeking a Planning & Compliance Coordinator to support our transport operation, ensure accuracy across all processes, and help maintain the highest standards of compliance and organisation.
This position includes early‑morning planning from 6am, ensuring all vehicles are on the road, routes are correct, contractors are aligned, and backloads are identified. You will post jobs to the Haulage Exchange platform and monitor driver and subcontractor activity first thing in the morning.
Once the second planner arrives, you will support the main planning function and be trained to cover holidays and sickness. Strong customer communication skills are essential.
The remainder of the day will involve clerical and administrative duties, including invoicing customers directly from our software platform. Accuracy is critical.
Key Responsibilities
- Monitor operational activity across drivers and contractors each morning, identifying efficiencies, delays, and backload opportunities.
- Maintain close communication with customers and subcontractors.
- Support the scaling of new contracts, including onboarding drivers, coordinating vehicles, and ensuring compliance deadlines are met.
- Work closely with the planning team and provide cover for holidays and sickness.
- Post jobs and manage activity on the Haulage Exchange platform.
- Complete daily clerical and administrative duties, including accurate invoicing.
- Assist with route costing, fuel costings, and productivity analysis.
- Support the Transport Manager with compliance tasks (OLAT or Transport Manager CPC advantageous), including:
- Driver hours
- Infringement logging
- Cab checks and height checks
- Toolbox talks
- Eye tests
- CPC tracking
- Spreadsheet‑based compliance updates
- Assist with gate check conformities and driver training.
- Run, help run, or learn to run HR meetings and driver appraisals.
- Collate PODs from subcontractors and liaise with them daily.
- Chase new business opportunities and actively target potential sales leads.
- Develop new initiatives to streamline operations, enhance training, and improve business efficiency.
- Uphold the highest standards of organisation, security, confidentiality, documentation, and operational accuracy.
Requirements
- Strong communicator with a pleasant, professional telephone manner.
- Excellent IT skills, including strong Excel and confident Word/email use.
- High attention to detail — nothing is left to chance.
- Sound geographical knowledge.
- Excellent organisational skills.
- Ability to communicate effectively with drivers, planners, customers, and colleagues.
- Able to work in a high‑pressure, fast‑moving environment.
- OLAT and/or CPC preferred, or strong knowledge of WTD and driver regulations.
- Experience of 3+ years in a similar transport, logistics, or planning environment.
What We Offer
- A permanent, full‑time role (Mon–Fri) within a rapidly expanding, privately owned company.
- A supportive, family‑run environment where you are valued and encouraged to grow.
- The opportunity to take on significant responsibility and develop your career.
A role where precision, care, and professionalism are genuinely appreciated
£36,000 will only be offered for Transport manager qualifications.
Job Type: Full-time
Pay: £35,000.00-£36,500.00 per year
Benefits
- Free parking
- On-site parking
About compliance & regulatory roles for ex-police
Compliance, AML and regulatory roles. Working to PACE, RIPA and CPIA is a stronger regulatory grounding than most civilian applicants can offer — firms increasingly recognise this.
See all compliance & regulatory jobs in Birmingham →Why this fits a police background
- Working to legislation & regulation
What compliance & regulatory roles pay ex-police
Advertised UK ranges, editorial estimates reviewed July 2026
| Compliance analyst | £32,000–£42,000 |
| Compliance / AML officer | £40,000–£55,000 |
| Compliance manager | £55,000–£80,000 |
| Senior manager / head of compliance | £80,000–£120,000+ |